Annual Water System Flush Begins

Annual Water System Flush Begins
Every year for approximately six weeks, Arlington switches disinfectants from chloramine to chlorine to flush out the water distribution system and improve water quality. The process runs from Mar 30 to May 4. Drinking water may taste slightly different.
Full details at County Water Quality Treatment webpage.

County Offers Help with Utility Bills

County Offers Help with Utility Bills
Anyone struggling to pay a County utility bill (water/sewer/refuse) should call the DES Customer Contact Center at 703-228-5000, Mon-Fri, 7AM to 7PM. You may be eligible for special payment arrangements without accrual of additional late fees.

Dominon Power Phone Scam

Dominon Power Phone Scam
Calls claiming to be from Dominion Power saying your account is overdue and your power will be shut off “today” or “in 30 minutes” are fake.

More on High Water Bills

More on High Water Bills
Citizens meet with County Board Chair, Garvey. “Those who attended the Monday meeting were adamant that drought could not be the sole cause of the dramatic increases in water bills that far exceeded the collective increase in consumption of 14.4 percent.” (ed note: This is faulty math.)

Long story at Arlington Connection website.

Survey: County Utility Rates

The County is conducting a utility rate study to review the way costs are recovered for water and wastewater services.

This includes a brief survey on the values behind the rate structure that are important to residents. On the survey page you can select different “Community Values” that lead to short questionnaires. You can select one or more of the “Community Values” that align closest to your values and respond to the accompanying questionnaires.

Survey Page

You can also visit the Water & Wastewater 101 Resource page to get basic information on the County’s water and wastewater services and rates.

Project Page