BBB Criticizes COMCAST Ads
The BBB National Programs’ National Advertising Division concluded Comcast hadn’t supported the best-experience claim with objective metrics. This month the self-regulatory group upheld its earlier decision. Comcast said it would comply. News Releasse
Watermain Under Key to be Replaced
Seems like Key is perpetually dug up in one block or another. Now, the County has approved replacement of the 94-year-old watermain below Key Blvd from N Jackson to N Danville and the block of N Herndon north of Key. This old watermain has had numerous breaks in the past few years. The watermain will be replaced with a more durable, larger diameter watermain. Construction is expected begin in the Spring and is expected to take a year and a half. A detailed letter about the project and schedule will be sent to the president of the LVCA and notices will be distributed to affected residents.County Board Agenda Item
Annual Water System Flush Begins
Every year for approximately six weeks, Arlington switches disinfectants from chloramine to chlorine to flush out the water distribution system and improve water quality. The process runs from Mar 30 to May 4. Drinking water may taste slightly different.
Full details at County Water Quality Treatment webpage.
Dominon Power Phone Scam
Calls claiming to be from Dominion Power saying your account is overdue and your power will be shut off “today” or “in 30 minutes” are fake.
More on High Water Bills
Citizens meet with County Board Chair, Garvey. “Those who attended the Monday meeting were adamant that drought could not be the sole cause of the dramatic increases in water bills that far exceeded the collective increase in consumption of 14.4 percent.” (ed note: This is faulty math.)
Long story at Arlington Connection website.
In response to feedback from neighbors who recently received noticeably high water bills, the Department of Environmental Services (DES) will be performing data analysis of customer consumption trends along with weather data for 2019. Based on our review to date, there is no evidence high bills are a result of a systemic issue.
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The County is conducting a utility rate study to review the way costs are recovered for water and wastewater services.
This includes a brief survey on the values behind the rate structure that are important to residents. On the survey page you can select different “Community Values” that lead to short questionnaires. You can select one or more of the “Community Values” that align closest to your values and respond to the accompanying questionnaires.
You can also visit the Water & Wastewater 101 Resource page to get basic information on the County’s water and wastewater services and rates.