Watermain Replacement Under Key Resumes

Watermain Replacement Under Key Resumes
After a long delay, the County has begun replacement of the 94-year-old watermain below Key Blvd from Jackson to Danville and the block of Herndon north of Key. Work is beginning at Jackson and will proceed eastward. Construction is expected to take a year and a half. Notices will be distributed to affected residents. This old watermain has had numerous breaks in the past few years. The watermain will be replaced with a more durable, larger diameter watermain. Video: April LVCA General Meeting on Key Blvd Water Mains

Water Main Replacement on Key Delayed

Water Main Replacement on Key Delayed
The water main replacement project for Key Blvd & Herndon St has been delayed due to a delay in receiving materials. The County is experiencing this problem on many projects due to global supply chain issues. It is unclear when the project will begin.

Video: April LVCA General Meeting on Key Blvd Water Mains

Meeting Recap
Video: April LVCA General Meeting on Key Blvd Water Mains
County staff briefed us on replacement of the water main along Key Blvd from Jackson to Danville and the block of Herndon north of Key. Construction is expected begin in the Spring and to take a year and a half. There will be detours, parking restrictions, and unavoidable noise (between 9AM & 4PM). Water service may be disrupted.

Click to play video (30 minutes)

Slide Deck (PDF) Meeting Announcement

April 1 Water Main Work = Road Closures

Water Main Work = Road Closures April 1
When: Thu, April 1, 7AM-7PM
Where: Parts of Troy, Rhodes, Veitch, & Key (see map)
Crews will repair a water main and valve at 2 locations. No water service impact is anticipated. For questions: call the 24-hour Water and Sewer Control Center at 703-228-6555.
Click to enlarge map

April 5 Smelly Water Season Starts

Smelly Water Season Starts, April 5
Arlington will begin its annual clean out of its tap water system starting Monday, Apr 5. During that time, drinking water will have a chlorine taste and odor. The County suggests using a water filter or allowing water to sit in a container in the refrigerator to decrease this taste and odor. Water service will continue uninterrupted. This process is repeated nearly every spring. News Release

New Water Bill Rate Structure Proposed

New Water Bill Rate Structure Proposed
Currently the rate structure is simple: all customers pay the same rate for the volume of water used. In the proposed new rate structure, different kinds of customers would pay different rates based on the demand each places on the water system. Customers will be classified as residential, commercial or multi-family.

In addition, the new rates introduce a base rate, tiered water consumption, and cap the sewer bill at each resident’s Winter consumption. The reason for the cap is to not charge residents for outdoor water use, like garden watering, as sewer use.

Survey About New Rates (Respond by Feb 28)

How Much More Will Residents Pay?
Compare charges under the existing rate with charges under the proposed structure. To use it you need to get your account number from your water bill.
Arlington Water and Wastewater Bill Calculator

Annual Water System Flush Begins

Annual Water System Flush Begins
Every year for approximately six weeks, Arlington switches disinfectants from chloramine to chlorine to flush out the water distribution system and improve water quality. The process runs from Mar 30 to May 4. Drinking water may taste slightly different.
Full details at County Water Quality Treatment webpage.

County Offers Help with Utility Bills

County Offers Help with Utility Bills
Anyone struggling to pay a County utility bill (water/sewer/refuse) should call the DES Customer Contact Center at 703-228-5000, Mon-Fri, 7AM to 7PM. You may be eligible for special payment arrangements without accrual of additional late fees.

Dominon Power Phone Scam

Dominon Power Phone Scam
Calls claiming to be from Dominion Power saying your account is overdue and your power will be shut off “today” or “in 30 minutes” are fake.

More on High Water Bills

More on High Water Bills
Citizens meet with County Board Chair, Garvey. “Those who attended the Monday meeting were adamant that drought could not be the sole cause of the dramatic increases in water bills that far exceeded the collective increase in consumption of 14.4 percent.” (ed note: This is faulty math.)

Long story at Arlington Connection website.

Survey: County Utility Rates

The County is conducting a utility rate study to review the way costs are recovered for water and wastewater services.

This includes a brief survey on the values behind the rate structure that are important to residents. On the survey page you can select different “Community Values” that lead to short questionnaires. You can select one or more of the “Community Values” that align closest to your values and respond to the accompanying questionnaires.

Survey Page

You can also visit the Water & Wastewater 101 Resource page to get basic information on the County’s water and wastewater services and rates.

Project Page